Consulting Approach

Our approach to delivery of procurement advisory services is to apply a risk management approach procurement process aligned to meet the our client's evolving businesses model (needs and concerns).

Our approach to the delivery of operational advisory services is centred on optimising operational efficiency and customer experience through adaptation of process improvement methodologies from quality management framework such as Six Sigma, Capability Maturity Model Integration (CMMI) and Total Quality Management (TQT).

Our approach on to the delivery of financial analytics advisory services is centred on financial data integrity with transaction level accuracy thus ensuring that all financial analytics performed on the business will satisfy all commercial business financial information disclosure obligations and auditing requirements.

In the major roads infrastructure sector, JYW supplies quality business advisory and technical consulting services to complex Intelligent Transport System (ITS) Tolling projects acting as:

1. The business owner's project initiation, procurement and implementation strategic adviser (such as we do for the Australasian Toll Roads and Road authorities); or

2. The proponents business consultants (such as we do for the RTA Tolling Branch on the Video Retrieval System project); or

3. The proponents project managers (such as we do for the RTA Sydney Harbour Tunnel Multilane Free Flow System implementation); or

4. A D&C contractor's strategic assessment advisor (such as we have for Thiess and John Holland, Leighton Contractor) on tender partnering strategies, tendering documentations; or

5. The Independent Verifier (such as we do for the Brisbane City Council); or

6. An Asset Auditor (such as we do for Leighton Contractors, Brisbane City Council and the RTA Motorway Management Branch) defining, negotiating assessing operational and financial KPIs and performing financial/operations/systems analytics; or

7. A System Integrator on reporting, data warehouse and business intelligence solutions (such as we have done for the Railcorp On-Time running and RTA Tolling Brunch Electronic Toll Collection Audit System)

Our core consulting business products includes:

1. Business advisory services;

2. Project management services;

3. Business/System evaluation and modelling services;

4. Requirements and change management services;

5. Documentation and knowledge management services;

6. Verification and validation services;

7. Asset management services;

8. Risk Management services;

9. Business intelligence / data warehouse / Data analytics services

For the Australian tolling industry, JYW has established our in-house tolling framework that encompasses an operational domain, system domain and a program activities model which we use as a reference model that can be tailored to benchmark and evaluate our client's business needs.

We have also established an in-house Business Intelligence framework that provides the quality assurance and control attributes on high volume tolling data from multiple sources to generate accurate, and informative reports / analytical platform.

At JYW our technical consulting approach is to complement our client's teams throughout Australia and the Asia-Pacific, helping to ensure better decisions and successful outcomes in the delivery and ongoing operation of Intelligent Transport System (ITS) projects. We work as customer advocates in the management of vendors and sub-contractors responsible for the delivery of (ITS) systems and services, as an integral part of the customer team and ensuring their best interests. We see their success as the measure of our success!

JYW is able to provide anything from occasional small scale consulting meetings, to longer term, larger scope arrangements and even fixed price assignments in some cases where appropriate, adding on-demand, highly skilled, experienced system engineering "arms and legs" to our client's teams as needed. We consult in all aspects of systems engineering, from business planning right the way through to delivery and ongoing operational optimization, providing targeted expertise on an as needed basis. In particular we empower many of our customers through the setup and maintenance of systems engineering processes and frameworks, covering quality assurance, documentation, configuration management, change control and requirements management amongst others.